Privacy Policy

Who we are

Our website address is: https://thejconcept.com and is owned and operated by The J Concept located in Lebanon. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, please contact us at info@thejconcept.com.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Unless explicitly enabled for customer reviews or testimonials, The J Concept does not allow visitors to upload media. All product photography and site images are owned and uploaded by the site administrator.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

We share your data only when necessary to fulfill your order or improve our services:

Analytics: We use third-party services like Google Analytics and Facebook Pixel to measure website traffic and optimize our marketing efforts. This data is anonymized where possible.

Payment Processors: Your payment information is securely shared with our payment gateway (e.g., credit card processor or local Lebanese payment platform) only to the extent necessary to process your payment. We do not store your full credit card details on our servers.

Shipping Couriers: We share your Name, Shipping Address, and Phone Number with our local courier partners solely for the purpose of delivering your purchase.

How long we retain your data

Purchase Data: We retain your purchase records (Name, Address, Order Details) for a period of 5 years to satisfy legal and accounting requirements.

Comments: If you leave a comment, the comment and its metadata are retained indefinitely so we can recognize and approve any follow-up comments automatically.

Account Holders: For users that register on our website, we store the personal information they provide in their user profile indefinitely.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

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